Recently, the 2025 Trusted Cloud Conference, organized by the China Communications Standards Association and hosted by the China Academy of Information and Communications Technology, was grandly held in Beijing.
With its profound accumulation in the field of intelligent agents and industry benchmark practices, Cloopen AI has collaborated with institutions such as the China Academy of Information and Communications Technology, China Mobile, Unicom Science and Technology, Alibaba, Baidu, and Tencent from the entire industry chain to jointly launch the "Cloud Intelligent Agent Service Ecological Co-creation Plan", jointly building a new ecosystem for cloud intelligent agent services.
The Co-creation Plan Commences: Harnessing Ecological Power to Activate the Potential of the Intelligent Agent Industry
This conference aims to unite leading enterprises in the industry to jointly address the key challenges in the engineering implementation of intelligent agent technology, and explore topics such as establishing a standardized capability system, creating a scenario-based solution library, and building an open technology foundation. This will accelerate the penetration of intelligent agent technology in cloud service scenarios and promote the upgrade of AI from "single-point capabilities" to "ecosystem engines".
The development path of Cloopen AI aligns with the cutting-edge industry perspectives. Cloopen AI is one of the earliest technology service providers in China to apply large model capabilities to B-end business scenarios. Standing in the same perspective as enterprises, rooted in business, is the core of Cloopen AI's large model implementation. Financial digital transformation is not merely about "online" and "digitalization" of traditional financial business, nor is it merely the superficial "integration of large model technology", simply liberating human resources to analyze and generate massive content. Instead, it is truly integrating large model technology with business scenarios, finding the scenarios that can enable large model technology to be implemented in the industry faster and generate value faster, and optimizing the business model, operation model, product and service model of enterprises.
Currently, Cloopen AI's six intelligent agent solutions with "industry know-how" have completed business verification in multiple industries such as insurance, banking, and securities, achieving a double improvement in efficiency and production capacity:
- Brokerage large model quality inspection agent, with quality inspection coverage reaching 100% and accuracy rate exceeding 96%;
- Bank large model knowledge assistant, applied in multiple scenarios such as credit granting, finance, and statistics, the usage rate of customer service knowledge documents has increased from 15% to 90%;
- Life insurance large model insight agent, the efficiency of session data value insight has increased by 10 times, and the customer complaint rate has decreased by 10%.
Future Outlook: With the power of ecology, enable intelligent entities to empower thousands of industries.
With the launch of the cloud-based intelligent agent service co-creation program, Cloopen AI will further deepen its collaboration with the China Academy of Information and Communications Technology and its ecosystem partners, focusing on three key areas:
- First, it will promote the adaptation of intelligent agent services to the information security standards, meeting the security and controllability requirements of key sectors such as state-owned enterprises;
- Second, it will build cross-industry intelligent agents that can be replicated on a large scale, reducing the access costs for small and medium-sized enterprises;
- Third, it will explore innovative scenarios such as "intelligent agent + low-carbon" and "intelligent agent + inclusive services", so that the benefits of technological progress can reach a wider range of people.
Cloopen AI will continue to act with the responsibility and commitment of a representative entity, promoting the replicable application of intelligent agent technology in scenarios such as customer contact, integrated marketing services, etc., helping Chinese enterprises seize the initiative in the AI cloud era, and working with all industry parties to make intelligent agent technology truly take root in the business soil, injecting continuous momentum into the high-quality development of China's digital economy.