Cloopen AI

Cloopen Ai is IDC's "Enterprise Intelligent Body," building enterprise-class AI platforms.

Recently, IDC, a leading international data company, released the "China AI Ecosystem Panorama" report, which systematically analyzes core companies and leading vendors in the AI industry chain, providing key insights for industry development.


Recently, IDC, a leading international data company, released the "China AI Ecosystem Panorama" report, which systematically analyzes core companies and leading vendors in the AI ​​industry chain, providing key insights for industry development.

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Cloopen Ai has established itself as a leading company in the application layer thanks to its outstanding performance in AI technology R&D, deep penetration into vertical scenarios, and commercialization, demonstrating its core competitiveness and industry influence within the AI ​​ecosystem.

Driven by large models, creating a new engine for intelligent business
As one of the earliest technology service providers in China to apply large model capabilities to B-end business scenarios, Cloopen Ai has continuously deepened the research and application of large models and AI Agents, and has built a comprehensive solution covering intelligent quality inspection, intelligent customer service, intelligent marketing, and intelligent analysis across all scenarios.
Under the background of continuous evolution of computing power, algorithms, and data, Cloopen Ai has constructed an intelligent foundation centered on semantic understanding and supported by multi-modal integration. It not only achieves deep understanding of multiple sources of data such as voice, text, and images, but also creates a unique "large and small model collaboration" architecture, achieving both efficiency and low cost, and endowing the system with deep semantic understanding and context correlation capabilities in complex scenarios, truly making AI a productivity tool for enterprises. 

Scenario Implementation: Real Efficiency Drives Business Growth
The product implementation path of Cloopen Ai has always been closely focused on "solving real problems and creating real value". Currently, the Cloopen Ai financial large model Copilot & Agent solution has successfully created case studies in multiple specialized fields such as banking, securities, insurance, manufacturing, and retail.

  • Securities Quality Inspection AI Agent Project
    Focusing on the complex and highly compliant customer follow-up scenarios in the securities industry, by integrating large model semantic quality inspection and small model rule engine, a quality inspection intelligent agent with both context understanding and precise compliance detection capabilities was constructed. After the project was implemented, 100% full-scale intelligent quality inspection of customer services was achieved, with an accuracy rate as high as 96%, far exceeding the industry average level.
  • Life Insurance Large Model Conversation Insight Agent Project
    After the project was implemented, the efficiency of data processing and analysis increased by nearly 10 times, the utilization rate of conversation data rose from less than 5% to 95%, the number of knowledge base entries increased by more than 100%, covering over 90% of the frequently consulted scenarios, significantly improving customer experience and agent capabilities, truly achieving the service transition from "passive response" to "active insight".
  • Energy Industry Intelligent Compliance Review Project
    Cloopen Ai developed an AI document review assistant for a large energy group, aiming to address issues such as low efficiency and high risks in manual review. This assistant incorporates an energy industry knowledge base and can accurately analyze complex documents and conduct compliance, logical verification, and risk warnings.
    After the project was implemented, 100% of the core business documents in the energy industry were fully and intelligently reviewed, with the review efficiency increased by 50 times, the risk missed detection rate decreased by 90%, and the labor cost saved by 70%, far exceeding the effects of traditional review and general models. 

Build an unrepeatable competitive advantage
The core strength of Cloopen Ai lies not only in its technological leadership, but also in its comprehensive capabilities of "industry focus + full-chain collaboration + deep services". 80% of the team members have backgrounds in finance and other industries, enabling them to deeply understand business logic and provide long-term companion services, thus forming a strong industry barrier.

In the future, Cloopen Ai will continue to focus on AI's new productive forces as the core, promoting more industries to achieve intelligent transformation, becoming a bridge and engine between enterprises and AI, and helping China's digital economy achieve high-quality development.

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