Cloopen AI
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During the 2025 World Artificial Intelligence Conference (WAIC), Cloopen AI successfully hosted the Reinventing Lift Power - AI Initiates New Growth...
On July 28, 2025, during the 2025 WAIC World Artificial Intelligence Conference, Cloopen AI successfully hosted the Reinventing Lifts - AI Empowers New
On July 28, 2025, during the 2025 WAIC World Artificial Intelligence Conference, Cloopen AI successfully hosted the "Reinventing Lifts - AI Empowers New Growth" AI AGENT Practical Implementation and Industry Innovation Forum at the Shanghai World Expo Exhibition Hall. The forum focused on the technological evolution and industrial integration of AI Agent, and through vertical scenario solutions and global trend insights, it revealed how AI Agent can reconfigure the growth paradigm of enterprises and promote the development of new quality productivity.
Strategic breakthrough in vertical scenarios, driven by intelligent engines for efficiency revolution
Against the backdrop of the global wave of digital and intelligent transformation, enterprises are at a critical juncture of transitioning from "exploring vertical scenarios" to "achieving business value". Cloopen AI Vice President and founder of Zhugu Intelligent, Kong Miao, stated that Cloopen AI has always been driven by technological forwardness and has been at the forefront of the industry in each iteration - from LLM Feature (embedding of large model functions) to Workflow (process/organizational-level applications) to Agent (autonomous planning and tool invocation), and has truly integrated large models into the core processes of enterprises, making AI no longer just a tool but enhancing the efficiency of the overall operational processes of enterprises.
Kong Miao, Vice President of Cloopen AI and the founder of Zhugu Intelligent Technology
Next, beyond merely enhancing business efficiency through the empowerment of large models, Cloopen AI will further integrate its own communication infrastructure and data capabilities to build a "CC + CRM + AI + DATA" integrated resonance platform. This platform will connect the entire marketing, sales, and service chains of enterprises, break through data barriers and process divides, enable efficient collaboration among all links, and bring broader coverage of links, deeper penetration into scenarios, and greater commercial value to enterprises, promoting the enterprise's digital transformation to a new stage of maximizing value.
Cloopen AI's product director, Tang Xingcai
Meanwhile, Cloopen AI has launched the Chongxi Agent & Copilot platform centered on "new quality productivity". Through four intelligent engines - Quality Inspection Agent, Customer Service Assistant, Customer Service Agent, and Insight Agent - it provides enterprises with full-scenario empowerment covering marketing, customer service, quality inspection, and data insight. Tang Xingcai, the director of Cloopen AI's large model, emphasized that Cloopen AI drives long-term value through its unique data flywheel mechanism, supports direct database connection and file import, automatically collects positive and negative examples to train the model, and forms a closed-loop optimization. Under the MCP&A2A service architecture, enterprises can flexibly arrange task processes and achieve cross-departmental intelligent collaboration. Currently, this solution has been implemented in the banking, securities, and insurance sectors.
Li Zengpeng from the AI Laboratory of Guojin Securities
Li Zengpeng from the AI Laboratory of Guojin Securities also shared insights on the system theory and AI-friendly concepts of large-scale models in the implementation scenarios of securities firms. The AI Laboratory of Guojin Securities adheres to the development strategy of "combining both techniques and industries", deeply integrating AI technology into employees' work, business operations, and process optimization. At the same time, it continuously strengthens its AI technology strength and industry influence, and continuously leads the industry frontiers.
Global Trend Insights: Technological Leap Redefines Industry Boundaries
Currently, in the surging tide of rapid development of artificial intelligence technology, AI Agents are accelerating their transition from being merely tools to becoming the core engines of industrial intelligent entities, and are also accelerating the redefinition of industry boundaries. The global market is experiencing an explosive period, and Southeast Asia has become a new growth hotspot.
Simon Amran, Director of Digital Intelligence Solutions in Southeast Asia
Simon Amran, Director of Digital Intelligence Solutions in Southeast Asia, stated that the region, with its 700 million young population, 80% smartphone penetration rate, and a $1 trillion digital economy by 2030, has created a huge demand for AI. By 2025, 70% of enterprises in Southeast Asia will deploy AI solutions. Facing challenges such as high costs of multilingual services and a sharp increase in consultation during promotional periods, Cloopen AIVirtual Agent achieves 80% consultation automation through dialect understanding, cross-channel integration, and an elastic architecture. The response time is reduced from 3 days to 10 seconds, providing a replicable intelligent operation model for enterprises going global.
During the forum, the cooperation session between China and South Korea highlighted the advantages of South Korea's hardware research and algorithm optimization, as well as the new path of synergy and complementarity with China's market resources and scenario-based implementation capabilities. Simultaneously, the "Zhongguancun Intelligent and Digital Artificial Intelligence Industry Alliance International Cooperation Working Committee" was揭牌， which adopts a tripartite model of cross-border technology connection， policy research and project incubation to help Chinese enterprises break through barriers in overseas markets.